Free Tools to Consider
A curated list of free and low-cost tools we recommend for social and community organisations. All tools listed here have a genuinely free tier or are free to eligible organisations.
General Free Tools
Available to any organisation, no registration status required.
Live chat widget you can embed on any website. Chat with visitors in real time, with no monthly fee, ever. Supports multiple agents and a shared inbox.
Works with the Agentic Website stack — just prompt your AI agent to add it.
tawk.to →Free business email hosting for up to 5 users, plus a capable free-tier CRM to track contacts, leads, and outreach. A good starting point before upgrading to Google Workspace.
zoho.com →All-in-one collaboration suite covering messaging, email, docs, spreadsheets, calendar, and video calls. Free for up to 20 users. Meegle adds project and task management. Well suited for small communities and volunteer teams.
larksuite.com →For Registered Charities & Nonprofits
If your organisation holds registered charity or nonprofit status, you may qualify for these programs, covering everything from email to enterprise software.
Registered charities get Google Workspace (Gmail, Drive, Docs, Sheets, Meet) completely free. Apply through Google for Nonprofits. Eligibility varies by country.
google.com/nonprofits →Charities can access Microsoft 365 free or at significant discount, plus Azure credits, Dynamics 365, Teams, and more. Apply at nonprofits.microsoft.com.
microsoft.com/nonprofits →A global platform where registered charities access donated and discounted software from hundreds of companies — Adobe, Cisco, Intuit, and many more. Well worth checking.
techsoup.org →