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Requestor
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Login Screen

Go to procurement.dementia.org.sg and click 'Click Here to Login'

DSG Procurement - Microsoft sign-in screen
Requestor
2

Login with Your Microsoft Account

Login with your DSG work account.

Tip: Always use your official DSG work email (e.g. yourname@dementia.org.sg). Personal Microsoft accounts will not have access to the system.
Microsoft account picker - choose your work account
Requestor
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Start a Purchase Request

Click Purchase Requests in the left navigation menu.

DSG Procurement Dashboard - click Purchase Requests
Requestor
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Choose RFQ or RFP

Click on 'Select RFQ' or 'Select RFP'

  • RFQ (Request for Quotation) — specs are defined, you need vendors to quote a price. Best for standard goods and services.
  • RFP (Request for Proposal) — you need vendors to propose how they'd deliver. Best for complex projects where approach and expertise matter.
Not sure which to pick? As a general rule: buying a laptop → RFQ. Hiring a software development team → RFP.
Purchase Request - choose RFQ or RFP type
Requestor
5

Fill In the Purchase Request Details

Fill in all required fields marked with a *

  • Purchase Category
  • Cost Allocation - Department
  • Request Date
  • Required Date
  • Description & Quantity (items to be purchased)
  • Within Budget
Purchase Request form - fill in details
Requestor
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Choose a Purchase Category

Select the Purchase Category that best describes what you're buying.

The category determines the approval workflow. Common categories: Office Supplies, Professional Services, Marketing & Events, IT — Software & Hardware, Facilities & Maintenance.

IT Category — Special Flow: Selecting IT — Software & Hardware triggers an extended approval process that involves the IT Director and a Subject Matter Expert (SME). See the next steps for details.
Purchase Request - select purchase category
Requestor
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Select Approver — Standard Flow

Select your direct superior as approver and click OK.

The system usually pre-suggests the approver. Confirm or search for the correct person if needed.

Select Approver - standard flow, choose your direct superior
Requestor
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Select Approver — IT Budget Owner Flow

Select the IT Director as approver and click OK.

This cannot be changed — all IT purchases must be reviewed by the IT Director before vendor engagement, regardless of budget.

Why the IT Director? IT purchases often have long-term infrastructure and security implications. Centralising approval ensures consistency and prevents shadow IT.
Select Approver - IT budget owner flow, IT Director selected
Approver
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Email Notification — Approver

Click Review Purchase Request.

The email includes a summary (title, category, amount), a direct link, and the required-by date.

Approver email notification - new Purchase Request awaiting review
Approver
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Approver Reviews the Request

Click on 'Approve' or 'Reject'.

Note: Requestors will need to create a new purchase request if the current purchase request is rejected

Approver reviewing the Purchase Request - approve or reject
Approver
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Approver — Add Remarks

Fill in Remarks and click OK.

Remarks are mandatory and become part of the permanent audit trail.

Good remarks example: "Approved — aligns with Q2 budget allocation and operational requirements. Three vendors identified."
Non-IT Approver - fill in remarks before approving or declining
ApproverIT SME
13

Approver — Remarks & Assign SME

Fill in Remarks, assign an IT Subject Matter Expert (SME), and click OK.

The SME oversees the procurement — evaluating proposals and coordinating with vendors. They take over vendor management from this point.

Who should be the SME? Typically a senior IT staff member with domain expertise relevant to the specific purchase (e.g. a network engineer for networking equipment).
IT Approver - fill remarks and assign Subject Matter Expert (SME)
Requestor
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Requestor Receives Email Notification

Click View Purchase Request.

Once approved, invite vendors to submit quotations:

  • Add vendors from the directory
  • Send invitation emails from the system
  • Set a submission deadline
Next steps: Open the approved PR in the system, go to the Vendors tab, and begin adding suppliers to invite.
Approval complete - ready to invite vendors to the RFQ/RFP
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You're all set!

Guide complete.
Next: RFQ Guide — Inviting Vendors →

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